Independent specialty providers offer a unique treatment experience that many patients value. But this experience is threatened.
Despite treatment advances and seeing more patients than ever before, practice viability is challenged due to reduced reimbursement and increased administrative burden.
Partnership with the right GPO and distributor ensures the financial and operational heart of the practice remains strong.
While access to innovative technology and consulting optimize workflow efficiency and revenue cycle management.
Clinically integrated specialty pharmacy solutions elevate patient care.
AmerisourceBergen offers integrated, advanced solutions in specialty care, ensuring providers remain independent to deliver the treatment experience patients value.
It Takes AmerisourceBergen to elevate operational performance to enhance the patient experience.
As the market leading specialty pharmaceutical distributor to independent physicians, AmerisourceBergen ensures practices receive the right products at the right time, allowing physicians to focus on patient care. User-friendly online ordering and tracking, next-day delivery options, and customer service with a human response—including no-wait phone inquiries—create operational efficiency. Additionally, specialty market experts help practices navigate regulatory complexity and capitalize on market changes by sharing timely updates on reimbursement trends and product information. For oncology practices, the Nucleus Inventory Management technology reduces waste and improves productivity.
Preferred contracting, clinically integrated specialty pharmacy services for oral oncology products, clinical and practice management education, and advocacy programs help practices operate profitably while continuing to provide the personalized care and attention that patients value. In particular, the Specialty Oncology Network, the largest and longest- tenured in-practice pharmacy dispensing program, facilitates practice growth while enhancing patient care. By enabling providers to manage all aspects of a patient’s oncology therapy – from the initial dispense to the completion of therapy – AmerisourceBergen’s integrated model tightens the provider-patient relationship. Oncologists can customize treatment based on knowledge of the patient’s medical profile and holistic needs. As a result, patients can start therapy more quickly, dosing regimens can be adjusted easily, and with greater visibility to patient’s adherence; providers can more effectively guide treatment – resulting in a better patient experience.
Partnerships across AmerisourceBergen further enhance communication between stakeholders, which enhances patient care. In one example, national specialty pharmacy provider US Bioservices partnered with oncology practices a part of the ION Solutions GPO to establish nursing outreach programs that proactively manage patients at key milestones in their therapy. The specialty pharmacy tracks and monitors data, including information pulled from clinical trials, to determine when a patient is likely to experience side effects. The pharmacy then works with oncologists to develop communication and escalation protocols that identify any issues or positive reactions to therapy, all of which is reported back to the practice.
The right technology also plays a key role in improving connectivity between physicians and specialty pharmacy. MyPathpoint is a HIPAA-compliant web portal that provides physicians real-time access to shipment information, prescription status, refill notifications, clinical notes and more. The portal is updated every 15 minutes so physicians can closely monitor patients’ access and ability to adhere to therapy. This proactive approach helps improve both patient adherence and patient outcomes by further reducing gaps in communication.
Innovative technologies like InfoDive, the premier financial intelligence and benchmarking tool for specialty providers, creates actionable analysis to improve practice performance. With 45 practice management systems interfaced, practices can easily analyze both internal data and benchmark against peers in areas like coding, productivity, marketing, revenue collection, and more – finding ways to enhance productivity, increase revenue, reduce audit risk, and improve marketing results.
The consulting team performed a comprehensive practice management evaluation focused overall practice improvement with an emphasis on workflow and technological management. The team provided key insight to better measure, monitor, and improve our financial and clinical performance. Since our initial meeting that was less than 6 months ago, we have fully transitioned from a paper-based chemotherapy coding system to a fully automated enterprise billing system.
Benjamin J. Ikard
OU Cancer Center Project Manager
For oncology practices who want to maximize their results, Innovation Cancer is a new solution that utilizes business intelligence tools and other resources to enable greater focus on quality care. The power of analytical tools paired with strategic guidance and hands-on support from dedicated business coaches, who are experienced industry professionals, helps practices make smarter business decisions.
The team from Innovation Cancer visited our practice for 2 days. In such a short time, they were able to produce a concise, comprehensive report that provided valuable analysis for our management team. They were able to uncover issues and make recommendations that were effective in improving our operational efficiency. I would strongly recommend having the team study any issues you may not have time to investigate or to provide your practice with an analysis of potential areas for improvement.
CEO at Cancer Specialists, LLC